- Key issue for hoteliers of ‘Making design pay’ to be scrutinised by panel of top hotel practitioners and finance experts at HOSPACE 2011, Hospitality.net Read Article
- Speaking at the Cater & Hotel Keeper Conference - Getting the most from Third
Party Booling Websites (hotel & restaurant), 28th Nov 2011
- Speaking at the HOSPA Conference - OFT Rate Parity Forum, 24th Nov 2011
- UK hotel group website Audit, Nov 2011
- Development of M&E commercial 3 year strategy, Oct/Nov 2011
- Call centre diagnostic project for hotel group, Sep 2011
- OTA Optimisation project for UK hotel, Aug 2011
- Completed a business needs analysis and RFP for online restaurant booking system and full TMS for UK restaurant group, Jul/Aug 2011
- Delivered Distribution and Principles of Revenue Training to the Lime Wood Group, Jul 2011
- Article published in Hospitality Upgrade (page 183) How to Convert Business on Your Website, July 2011
- Business process re-engineering for hotel group implementation of Opera S&C and SFA, May 2011
- Research functional and non functional requirements for a corporate booking tool - NPD, May 2011
- Review and rewrite of ODD and CRS content to maximise potential for international hotel group, Apr 2011
- Business process re-engineering for hotel group implementing new PMS, Apr 2011
- Join our live webinar with IDeaS on Tuesday, 26th April - 10 Tactics to a Successful Distribution Strategy for your Hotel. View details
- Article published in caterersearch.com How to get business from your website, Mar 2011
- Completed three month RMS pilot & presented to the Board, Mar 2011
- Project Managing RMS upgrade, Mar 2011
- Invited to attend the InfoSoftbrands ‘Meeting of Minds’ forum in Las Vegas, to input on business strategy, Feb 2011
- Developed meaningful suite of management and revenue analyst reports, Feb 2011
- Distribution and Website Optimisation Review for a Luxury Portugese Apartment complex, Feb 2011
- Realignment of a hotel groups ‘regret’ and ‘denial’ data, to deliver meaningful & intelligent reporting to both management & properties, Jan 2011
